What is a Central Monitoring Station?

Our central monitoring station, operating 24/7/365, receives alarm alerts and relays the message to the local authorities. Central monitoring stations will quickly and efficiently process burglary, fire and environmental signals and dispatch the proper authorities when necessary.

Underwriters Laboratory (UL) Certified:  This means the center, which is audited regularly, offers a higher level of service and reliability because they are mandated to follow certain regulations, and their computers and software must meet stringent requirements for processing and storing very large amounts of data and integration with many different alarm protocols.

“Five Diamond” certification, as designated by the Central Station Alarm Association (CSAA). The “Five Diamond” certification is an illustrious, annually renewed designation and it highlights a our monitoring company’s commitment to high quality service. Among the qualities needed to earn the designation is a commitment to reducing false dispatches, which is a substantial plus for the customer. This certification testifies that 100% of central station operators have achieved proficiency and certification by passing the CSAA Central Station On-Line Operator Training Course.